The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Rock 'N' Pooches.com
    238 Austin Street
    New Bedford, MA 02740
    U.S.A.
    Copyright © 2008-2010 Rock 'N' Pooches.com. All rights reserved. As a user, you are authorized only to view and use content on this Web site so long as (1) the content is used for informational purposes only, and (2) any copy of the content (or portion thereof) includes the following copyright notice: Copyright © 2008-2010 Rock 'N' Pooches.com. All rights reserved.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Rock 'N' Pooches.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Rock 'N' Pooches.com believes that customer conduct violates applicable law or is harmful to the interests of Rock 'N' Pooches.com and its subsidiaries.


  • Privacy Policy
  • Rock 'N' Pooches.com use of personal information that you may submit to Rock 'N' Pooches.com through this Web site is governed by the Rock 'N' Pooches.com Privacy Policy.


  • Shipping & Delivery
  • At this time, Rock 'N' Pooches.com ships merchandise World Wide. All wholesale orders shipped require shipping insurance. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.


  • Sales Tax
  • Rock 'N' Pooches.com charges sales tax for merchandise ordered on this Web site shipped to MA.


  • Return Policy
  • 100% Guarantee On All Products
    Do to the nature of the products that we sell. We can only give exchanges of an item for defects in craftsmanship. As far as the Department of Health is concerned pet clothing is equalivant to return and exchanges as swimsuits and underwear. Please use the sizing chart or call if you are unsure. If you don't want to pay shipping and would like to try it on your pooch check out a Rock 'N' Pooches Outlet near you Rock 'N' Pooches.com reserves the right to change its Return Policy at any time without prior notice. All returns must call and get a RA# within 30 days of purchase. All returns must be received within 30 days of original shipment date from the wharehouse and received in original packaging.


  • Store Hours
  • Customer service is available 8AM - 8PM EST. Monday through Saturday. MA + RI customers call for an instore sales reprensative to bring the product to you.